Terms of service
Terms of Service
Overview
Welcome to eckopet. The terms “we”, “us” and “our” refer to eckopet. eckopet operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “services”). eckopet is powered by Shopify, which enables us to provide the services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our services.
Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the services on devices you own, purchase or manage.
To use the services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our Products
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ depending on your screen, device type, and settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly as depicted on the website.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities on a case-by-case basis.
Section 3 – Orders
When you place an order, you are making an offer to purchase. eckopet reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until eckopet confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as eckopet may be unable to accommodate cancellation requests after an order has been accepted.
In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.
Purchases are subject to our Refund Policy.
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
Section 4 – Prices and Billing
Prices, discounts and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be included in your order confirmation email.
Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
You represent and warrant that:
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the payment information provided is accurate and complete
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you are authorized to use the selected payment method
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charges incurred will be honored by your payment provider
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you will pay all applicable charges, including shipping and taxes
Section 5 – Shipping and Delivery
We are not liable for shipping or delivery delays.
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or events outside our control.
Once products are transferred to the shipping carrier, title and risk of loss pass to you.
Section 6 – Intellectual Property
All content available through the services, including but not limited to trademarks, branding, text, graphics, product images, videos, logos, layouts, and designs are owned by eckopet, its affiliates or licensors and are protected by intellectual property laws.
These Terms permit you to use the services for personal, non-commercial use only.
You may not reproduce, distribute, modify, republish, store, transmit, or create derivative works from any content on the services without prior written consent from eckopet.
Unauthorized use may violate copyright, trademark, and other applicable laws.
Section 7 – Optional Tools
We may provide access to third-party tools that we neither monitor nor control.
You acknowledge and agree that such tools are provided “as is” and “as available” without warranties or endorsements of any kind.
Your use of third-party tools is entirely at your own risk and discretion.
Section 8 – Third-Party Links
The services may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content or accuracy of third-party websites and assume no liability for any third-party materials, products or services.
Accessing third-party websites is done at your own risk.
Section 9 – Relationship with Shopify
eckopet is powered by Shopify, which enables us to provide the services to you.
However, all purchases are made directly with eckopet, not Shopify.
By using the services, you acknowledge that Shopify is not responsible for any aspect of any transaction between you and eckopet.
Section 10 – Privacy Policy
All personal information collected through the services is subject to our Privacy Policy and may also be subject to Shopify’s privacy practices.
By using the services, you acknowledge that you have reviewed these policies.
Section 11 – Feedback
If you submit suggestions, ideas, reviews, comments or other feedback, you grant eckopet a perpetual, worldwide, royalty-free license to use, reproduce, publish, modify and distribute such feedback for any purpose.
You represent and warrant that your feedback does not violate the rights of any third party or contain unlawful, abusive or malicious content.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally there may be information on the site containing typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping charges, transit times or availability.
We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate at any time without prior notice.
Section 13 – Prohibited Uses
You may not use the services:
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for unlawful purposes
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to violate any laws or regulations
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to infringe intellectual property rights
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to transmit malicious code or spam
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to harass, abuse, threaten or harm others
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to collect personal information unlawfully
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to interfere with the security or operation of the services
We reserve the right to terminate access if these Terms are violated.
Section 14 – Termination
We may terminate or suspend access to the services at any time without notice if we believe these Terms have been violated.
Any obligations or liabilities incurred prior to termination will survive termination.
Section 15 – Disclaimer of Warranties
The services and all products provided through the services are offered “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free access to the services.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, eckopet and its affiliates, employees, contractors, service providers, licensors and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the services or products.
Section 17 – Indemnification
You agree to indemnify and hold harmless eckopet and its affiliates, partners, employees and service providers from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.
Section 18 – Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
Section 19 – Entire Agreement
These Terms, together with any policies posted on this website, constitute the entire agreement between you and eckopet regarding the services.
Section 20 – Governing Law
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where eckopet is headquartered.
Section 21 – Changes to Terms of Service
We reserve the right to update or modify these Terms at any time by posting changes to this page.
Your continued use of the services following any changes constitutes acceptance of those changes.
Section 22 – Contact Information
Questions about these Terms of Service should be sent to: